Alimak Group is a global provider of sustainable vertical access and working at height solutions in the commercial, industrial and construction sectors. With a presence in more than 120 countries, the Group develops, manufactures, sells and services vertical access and working at heights solutions with focus on adding customer value through enhanced safety, higher productivity and improved cost efficiency.
The Group has a large installed base of elevators, service lifts, temporary and permanent hoists and platforms and building maintenance units around the world. The solutions portfolio also comprises of height safety protective equipment, load measurement & control, lifting & handling, and a global after-sales business model, with recurring revenue from spare parts and services such as inspection, certification, maintenance, refurbishments, replacements and training.
Founded in Sweden 1948, the Group has its headquarters in Stockholm, 26 production and assembly facilities in 15 countries and approximately 3,000 employees around the world.
At Alimak Group, we understand that our employees are the key to our success. Our aim is to be an attractive Employer of choice, and we strive to attract, develop, and retain qualified and motivated people in a professional and attractive working environment. Working at Alimak Group means you will be part of a team of professionals who work together to bring about innovation and best practices in vertical access solutions.
Role description:
The Credit Controller is responsible for managing and maintaining the company’s credit and collections process to ensure timely payments from customers while minimising financial risk. This role involves assessing credit applications, setting credit limits, monitoring outstanding debts, and taking appropriate actions to recover overdue payments.
The Credit Controller works closely with internal teams, such as finance and sales, to maintain strong customer relationships and ensure compliance with company policies and regulations.
Key tasks & responsibilities:
- Monitor customer accounts to ensure timely payments and adherence to credit terms.
- Assess and approve new credit applications, setting appropriate credit limits based on group & company policies, ensuring that such limits are proactively reviewed ongoing.
- Chase outstanding invoices via phone, email, and written correspondence to reduce aged debt.
- Investigate and resolve payment discrepancies or disputes efficiently in collaboration with divisions.
- Maintain accurate records of all communications and transactions related to credit control.
- Prepare regular reports on debtor balances, overdue accounts, credit risk analysis & cash flow reporting.
- Work closely with divisional and finance teams to manage credit risks, credit insurance requirements and resolve account issues.
- Develop and maintain strong relationships with customers to facilitate smooth collections.
- Implement and enforce credit policies and procedures to improve cash flow.
- Escalate problematic accounts to legal or debt collection agencies when necessary.
- Stay updated on industry regulations and best practices in credit management.
- Implement & oversee effective invoicing procedures within the divisions to ensure any credit control issues are kept to a minimum, providing training & support where required.
- Posting customer bank receipts & customer credit notes to company’s ERP system ensuring up to date records are maintained at all times.
- Leading debt review meetings with divisional teams as required
Qualifications & Competencies:
To be successful in this role you will have:
- Relentless in pursuit of cash collections
- Strong customer service skills (internal & external customers) and ability to act as a divisional business partner
- Ability to communicate effectively at all levels of the business as well as build relationships
- Good Excel & numerical skills
- Problem solving skills & persistence
- Confidence & assertiveness whilst remaining calm & professional
- Desire to continuously improve and drive improvement in other areas
- Structured & well organised
- Capable of taking ownership & accountability for the function whilst knowing when to seek advice & support
What we offer in this role:
We value our team and strive to offer a competitive salary and benefits package as well as:
- A Global Company
- Salary between £30k & £35k
- Career Development
- A Safety Focused Employer
- A Sustainable Business
- Value-based Culture
- Diverse Company
- Equal-Opportunity Employer
The application process:
Alimak Group is an equal opportunity employer committed to diversity and inclusion in the workplace.
The interview process will comprise of a face-to-face competency-based interview with the Head of Finance and Management Accountant.
How to apply :
To apply for the role, please send your CV and covering letter to: careers.uk@alimakgroup.com.
Alimak Group Company Values
Reaching new heights together – At Alimak Group we aim high. Our company vision and values serve as a strong foundation for our strategic plan; they drive our attitude towards the way we work and provide clarity and guidance around what we stand for as a company. Our values help us to ensure we all work towards the same goals and together with our vision they shape our culture and create a positive environment where we can achieve success.